Privacy Policy
Last updated on: 07.11.2024
We attach great importance to the transparent handling of personal data. This privacy policy provides information about what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.
We attach great importance to the transparent handling of personal data. This privacy policy provides information about what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.
1. Which services we use
• Google Analytics
• Calendly
• WhatsApp Business Chat
• YouTube
• WordPress
• Calendly
• WhatsApp Business Chat
• YouTube
• WordPress
1.1 Hosting
We host the content of our website with the following provider All-Inkl
The provider is ALL-INKL.COM - Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf . Details can be found in the privacy policy of All-Inkl: https://all-inkl.com/datenschutzinformationen/.
2. Contact information
If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at info@digitalsalesengineer.de. Responsible for the data processing that takes place via this website is:
Nijaz Husidic
Johannes-Hirt-Str. 10
Au 8804
Schweiz
Person responsible for data protection::
Nijaz Husidic
info@digitalsalesengineer.de
+4179 471 6608
Nijaz Husidic
Johannes-Hirt-Str. 10
Au 8804
Schweiz
Person responsible for data protection::
Nijaz Husidic
info@digitalsalesengineer.de
+4179 471 6608
3. General principles
3.1 What data we collect from you and from whom we receive this data
First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:
• Personal master data (name, address, dates of birth, etc.);
• Contact data (mobile phone number, email address, etc.);
• Financial data (e.g. account details);
• Online identifiers (e.g. cookie identifiers, IP addresses);
• Location and traffic data;
• Sound and image recordings;
• particularly sensitive data (e.g. biometric data or information about your health).
• Personal master data (name, address, dates of birth, etc.);
• Contact data (mobile phone number, email address, etc.);
• Financial data (e.g. account details);
• Online identifiers (e.g. cookie identifiers, IP addresses);
• Location and traffic data;
• Sound and image recordings;
• particularly sensitive data (e.g. biometric data or information about your health).
3.2 Under what conditions do we process your data?
We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure transparent and proportionate processing.
If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply
:
• your consent;
• the performance of a contract or pre-contractual measures;
• our legitimate interests, provided that your interests do not outweigh ours.
• your consent;
• the performance of a contract or pre-contractual measures;
• our legitimate interests, provided that your interests do not outweigh ours.
3.3 How can you withdraw your consent?
If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.
You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.
3.4 In which cases can we pass on your data to third parties?
a. Principle
We may need to utilise the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are in particular:
• Accounting, fiduciary and auditing companies;
• Consultancy firms (legal advice, taxes, etc.);
• IT service providers (web hosting, support, cloud services, website design, etc.);
• Payment service providers;
• providers of tracking, conversion and advertising services.
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially. We may also be obliged to disclose your personal data to authorities.
b. Visiting our social media channels
We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case, the social media providers are informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.
c. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de
We may need to utilise the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are in particular:
• Accounting, fiduciary and auditing companies;
• Consultancy firms (legal advice, taxes, etc.);
• IT service providers (web hosting, support, cloud services, website design, etc.);
• Payment service providers;
• providers of tracking, conversion and advertising services.
We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially. We may also be obliged to disclose your personal data to authorities.
b. Visiting our social media channels
We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.
In this case, the social media providers are informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.
c. Transfer abroad
Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.
If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de
3.5 How long do we store your data?
We only store personal data for as long as is necessary to fulfil the individual purposes for which the data was collected.
Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.
We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.
We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.
3.6 How do we protect your data?
We will keep your data secure and take all reasonable measures to protect your data from loss, access, misuse or alteration.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your enquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.
Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.
Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your enquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.
Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.
3.7 What rights do you have?
a. Right to information
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@digitalsalesengineer.de..
You also have the right to receive your data in a commonly used file format if we process your data automatically and if:
• you have given your consent for the processing of this data; or
• you have provided data in connection with the conclusion or fulfilment of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of enquiries, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.
b. Erasure and rectification
You have the option of requesting the erasure or rectification of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal authorisation.
Please note that exercising your rights may be in conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature cancellation of the contract or cost consequences).
c. Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@digitalsalesengineer.de..
You also have the right to receive your data in a commonly used file format if we process your data automatically and if:
• you have given your consent for the processing of this data; or
• you have provided data in connection with the conclusion or fulfilment of a contract.
We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.
The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of enquiries, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.
b. Erasure and rectification
You have the option of requesting the erasure or rectification of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal authorisation.
Please note that exercising your rights may be in conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature cancellation of the contract or cost consequences).
c. Legal recourse
If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch
3.8 Changes to the privacy policy
We may amend this Privacy Policy at any time. The changes will be published on https://digitalsalesengineer.com/, you will not be informed separately.
4. Individual data processing operations
4.1 Provision of the website and creation of log files
What information do we receive and how do we use it?
When you visit https://digitalsalesengineer.com/, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
• the name of your internet service provider;
• Your IP address (under certain circumstances);
• the version of your browser software;
• the operating system of the computer used to access the URL;
• the date and time of access;
• the website from which you visit the URL;
• the search terms you used to find the URL.
Why are we allowed to process this data?
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.
When you visit https://digitalsalesengineer.com/, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are:
• the name of your internet service provider;
• Your IP address (under certain circumstances);
• the version of your browser software;
• the operating system of the computer used to access the URL;
• the date and time of access;
• the website from which you visit the URL;
• the search terms you used to find the URL.
Why are we allowed to process this data?
This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.
How can you prevent data collection?
The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.
4.2 Google Analytics
We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.
4.3 Calendly
Our website integrates functions of the online appointment scheduling service Calendly, offered by Calendly LLC, 271 17th Street NW, Atlanta, GA 30363, USA. Calendly allows visitors to our website to make appointments with us directly online.
When you book an appointment via Calendly, you will be asked to provide certain personal information such as your name, e-mail address and, if applicable, your telephone number. This data is required to coordinate the appointment, inform you of the appointment status and send reminders if necessary.
Calendly has its own privacy policies and practices, which may differ from those of our website. For more information about privacy in connection with Calendly, please see Calendly's privacy policy: https://calendly.com/pages/privacy. If you have any questions about the data collected by Calendly or wish to exercise your rights in relation to this data, you should contact Calendly LLC directly.
4.4 WhatsApp Business Chat
For direct communication, we offer you the option of contacting us via "WhatsApp Business Chat". This service is provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Meta Inc, 1601 Willow Road, Menlo Park, CA 94025, USA.
If you contact us via WhatsApp Business Chat, your mobile phone number and the content of your message, as well as any other data provided by you, will be transmitted to WhatsApp and processed there. We receive this data and use it to respond to your enquiry.
WhatsApp uses cookies and other technologies to provide the service and enable communication. Your IP address may also be recorded and stored in the process.
Please note that the use of WhatsApp Business Chat and communication via this service is subject to WhatsApp's privacy policy. We recommend that you read these guidelines before using the service.
4.5 YouTube
Videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), are integrated on our website. When you view the videos or click on the play button, data, including your IP address and information about the browser you are using, is transmitted to Google's servers and stored there. This data is used to provide the video, monitor performance and improve the user experience.
If you are logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
4.6 WordPress
Our website is based on the WordPress platform, a content management system developed by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content.
When you use our website, which is based on WordPress, various data, including your IP address, date and time of access and information about the browser you are using, may be collected and stored. This data is mainly used for administrative purposes and to ensure the smooth operation of the website.
Some WordPress functions, such as comments or contact forms, may collect additional personal data when you use them.